This Privacy Policy describes how SerenEScape Travel ("we," "us," or "our") collects, uses, and protects your personal information when you use our website and services.
Information We Collect: We collect information you provide directly, including name, email address, phone number, mailing address, travel preferences, dietary requirements, accessibility needs, and payment information processed through our third-party payment providers.
How We Use Your Information: We use your information to process bookings, communicate about your trip, send marketing communications (with your consent), improve our services, and comply with legal obligations.
Information Sharing: We do not sell your personal information. We share data with service providers who assist in operating our business (payment processors, email services, travel partners) under strict confidentiality agreements.
Data Security: We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.
Your Rights: You may request access to, correction of, or deletion of your personal data by contacting us at letsescape@serenescapetravel.com.
Cookies: Our website uses cookies and similar technologies to improve your experience and analyze site traffic. You can control cookie preferences through your browser settings.
Contact: For privacy-related inquiries, contact us at letsescape@serenescapetravel.com.